Shipping policy
Thank you for shopping with Kratos Health. Below you will find details regarding our shipping process.
Order Processing Time
All orders are processed within 1 business day after purchase.
Orders are not shipped or delivered on weekends or public holidays.
Shipping Destinations
We currently ship to the following countries:
- Japan
- Australia
- Thailand
Delivery Time
Once your order has been processed, delivery typically takes 3–5 business days, depending on your location.
Please note that delivery times are estimates and may vary due to factors outside our control, such as customs clearance or carrier delays.
Shipping Costs
We are pleased to offer free shipping on all orders to the destinations listed above.
Shipping Carriers
We work with reliable shipping partners to ensure your order arrives safely and on time.
At this time, we do not offer carrier selection at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, where available.
Delays & Issues
Kratos Health is not responsible for shipping delays caused by the carrier, customs processing, or unforeseen circumstances.
If you experience any issues with your delivery, please contact us at jayrevels@gmail.com, and we will assist you.
